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Privacy Policy for ATCmultiservice

Last Updated: July 5, 2025 (Please update this date to when you officially publish it.)

At ATCmultiservice, we are committed to providing reliable IT solutions and services that support our clients’ operational needs and business growth. This Privacy Policy explains what information we collect from users of our website, applications, and related services (collectively, the “ATCmultiservice Platform”), and how we use it to provide, maintain, and improve our services.

Scope of this Privacy Policy

ATCmultiservice (“ATCmultiservice,” “we,” “our,” and/or “us”) values the privacy of individuals who use our website, applications, and related services (collectively, the “ATCmultiservice Platform”). This Privacy Policy (the “Privacy Policy”) explains how we collect, use, and share information from ATCmultiservice users (“Users”), comprised of individuals and businesses seeking IT solutions. Beyond this Privacy Policy, your use of the ATCmultiservice Platform is also subject to our Terms of Service (if applicable, please add your terms of service URL here).

Information We Collect

A. Information You Provide to Us

• Registration & Account Information: When you sign up for an ATCmultiservice account, request a service, or contact us, you provide us with information such as your name, email address, phone number, and potentially company details.

• Payment Method: When you add a credit card or other payment method to your ATCmultiservice account or for service billing, a secure third-party payment processor handles your card information. To maintain your financial data security, we do not store full credit card information on our servers.

• Communications: If you contact us directly for support, inquiries, or feedback, we may receive additional information about you. For example, when you contact our Customer Support Team, we will receive your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide.

B. Information We Collect When You Use the ATCmultiservice Platform

• Usage Information: To help us understand how you use the ATCmultiservice Platform and to assist us in improving it, we automatically receive information about your interactions, such as the pages or content you view, your actions within our applications (if any), and the dates and times of your visits.

• Client Feedback: We aim to ensure our Users are always satisfied with our services. Clients may provide feedback or rate services at the completion of a project or support interaction.

• Information from Cookies and Similar Technologies: We collect information through the use of “cookies,” tracking pixels, and similar technologies. These help us understand how you navigate our website, interact with ATCmultiservice advertisements, identify popular content, and save your preferences. Cookies are small text files that web servers place on your device; they are designed to store basic information and help websites and applications recognize your browser. We may use both session cookies (which disappear after you close your browser) and persistent cookies (which remain after you close your browser and may be accessed every time you use the ATCmultiservice Platform). You should consult your web browser settings to modify your cookie preferences. Please note that if you delete or choose not to accept cookies from us, certain features of the ATCmultiservice Platform may not function optimally.

C. Information We Collect from Third Parties

• Third-Party Services: If you choose to connect your ATCmultiservice account or interact with our services through a third-party platform or service (e.g., a CRM system, social media, or other business tools), we may receive information about you from those services.

• Third-Party Partners: We may receive additional information about you, such as business demographic data or fraud detection information, from third-party partners to combine with other information we have about you, aiding in service customization and security.

How We Use the Information We Collect

We use the information we collect from all Users to:

• Provide, maintain, improve, and promote the ATCmultiservice Platform and our IT services.

• Communicate with you directly, including for service updates, support, billing, and marketing or promotional purposes (where permissible).

• Personalize your experience on the ATCmultiservice Platform.

• Facilitate transactions and process payments for services rendered.

• Provide you with efficient customer support.

• Detect, prevent, and mitigate fraud or other harmful activities.

• Respond to and resolve technical or service-related issues.

• Conduct research and analysis to understand our user base and improve our offerings.

• Comply with legal obligations and enforce our Terms of Service.

How We Share the Information We Collect

A. Sharing Between ATCmultiservice and Third Parties

• API and Integration Partners: If you connect to the ATCmultiservice Platform through an integration with a third-party service, we may share information about your use of the ATCmultiservice Platform with that third party to enable the integration’s functionality. We may also share your information with third-party partners to receive additional information about you or to create offers that may be of interest to you.

• Third-Party Services: The ATCmultiservice Platform may include links or integrations with other websites, products, or services that are not controlled by us. We cannot speak to the privacy practices of these third parties, and we encourage you to review their privacy policies before deciding to use their services or provide them with your information.

• Service Providers: We engage third-party service providers to perform services on our behalf, such as website hosting, payment processing, analytics, and customer support. We may share your information with such service providers to help us deliver and improve the ATCmultiservice Platform and all the services described in this Privacy Policy.

• Other Sharing: We may share your information with third parties in the following cases:

  • If a governmental authority requests information and we believe disclosure is required or appropriate to comply with laws, regulations, or a legal process.

  • With law enforcement officials, government authorities, or other third parties if we believe doing so is necessary to protect the rights, property, or safety of the ATCmultiservice community or the public.

  • To comply with a legal requirement or process, including civil and criminal subpoenas, court orders, or other compulsory disclosures.

  • To provide information about the use of the ATCmultiservice Platform to potential business partners in aggregated or de-identified form that cannot reasonably be used to identify you.

  • Whenever you provide your explicit consent to the sharing.

Your Choices

• Email Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. Please note that we may still send you non-promotional messages, such as those about your account or ongoing services.

• Profile Information: You can review and edit certain account information by logging into your account settings or by contacting us directly.

• Cookie Settings: You can manage or block cookies through your web browser settings. Be aware that disabling cookies may affect the functionality and your experience on our website.

• Account Termination: If you would like to terminate your ATCmultiservice account, please contact us via E-mail with your request. If you choose to terminate your account, we will deactivate it for you but may retain information for a certain period consistent with our data retention policies, to comply with legal obligations, resolve disputes, analyze usage, prevent fraud, or enforce our Terms of Service.

Other Important Information

• Data Security: We are committed to protecting the data of ATCmultiservice users. We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. However, no security measures can be 100% secure, and we cannot guarantee the absolute security of your data.

• Children’s Privacy: The ATCmultiservice Platform is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our files. If you believe that a child under the age of 13 has given us personal information, please contact us via E-mail.

• Changes to Our Privacy Policy: We may update this Privacy Policy from time to time. If we make any material changes, we will notify you through the ATCmultiservice Platform, by email, or other communication methods. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices. Your continued use of the ATCmultiservice Platform after any changes indicates your agreement to the updated Privacy Policy.

Contact Information

If you have any questions or comments about this Privacy Policy, your personal information, our data practices, or your consent choices, please feel free to contact us at:

Email:  info@atcmultiservice.com